Mohammad, Jehad and Quoquab Habib, Farzana and Alias, Mohmad Adnan
(2011)
Job Satisfaction And Organisational
Citizenship Behaviour: An Empirical Study At
Higher Learning Institutions.
Asian Academy of Management Journal (AAMJ), 16 (2).
pp. 1-17.
ISSN 1394-2603
Abstract
This study is designed to measure the two dimensions of organisational citizenship
behaviour (i.e., OCBI and OCBO) and to examine how these organisational citizenship
behaviours are related to the two facets of job satisfaction (intrinsic and extrinsic). To
achieve the research objectives, the survey method is employed. Findings of this study
reveal that both extrinsic and intrinsic job satisfaction are very important in predicting
citizenship behaviour. Implications and limitations of the study are discussed along with
suggestions for future research.
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