Abdul Kadir, Kadzrina and On, Kit Tam and Ali, Hassan
(2011)
Patterns Of Supplier Learning:
Case Studies In The Malaysian Automotive
Industry.
Asian Academy of Management Journal (AAMJ), 16 (1).
pp. 1-20.
ISSN 1394-2603
Abstract
Supplier development programs support the development of a supplier's capabilities,
usually with the assistance of a buyer. In an industrial environment that lacks homegrown technology, it is of interest to explore precisely how suppliers learn and increase
their capabilities. There are also questions regarding how the buyer impacts this learning
process, specifically with respect to dependent suppliers for which major buyers account
for more than 20% of sales. It is claimed that support from buyers for supplier training
has been deficient. Thus, there is a need to identify the types of training that suppliers
themselves prefer. The objective of this study is therefore to examine the patterns of
learning for dependent suppliers in the Malaysian automotive industry by exploring how
suppliers learn best and defining the role of buyers in providing assistance. This study
presents a model based on empirical findings and discusses the implications of the
findings.
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