Agarwal, Ashish and Shankar, Ravi
(2005)
Modeling Supply Chain Performance Variablesa.
Asian Academy of Management Journal (AAMJ), 10 (2).
pp. 1-22.
ISSN 1394-2603
Abstract
In order to understand the dynamic behavior of the variables that can play a major role
in the performance improvement in a supply chain, a System Dynamics-based model is
proposed. The model provides an effective framework for analyzing different variables
affecting supply chain performance. Among different variables, a causal relationship
among different variables has been identified. Variables emanating from performance
measures such as gaps in customer satisfaction, cost minimization, lead-time reduction,
service level improvement and quality improvement have been identified as goal-seeking
loops. The proposed System Dynamics-based model analyzes the affect of dynamic
behavior of variables for a period of 10 years on performance of case supply chain in
auto business.
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