Lau , Tiam Yit
(2003)
The effects of organization support, organizational justice, and organizational politics on organizational citizenship behavior among nurses : the role of commitment and trust as moderators.
Masters thesis, Universiti Sains Malaysia.
Abstract
Kajian ini bertujuan meninjau perhubungan di antara tiga pembolehubah organisasi
(sokongan organisasi yang ditanggap, keadilan organisasi dan politik organisasi yang
,-
ditanggap) sebagai anteseden kepada dua bentuk gelagat kewarganegaraan (OCBIgelagat
kewarganegaraan yang berfokuskan individu dan OCBO- gelagat
kewarganegaraan yang berfokuskan organisasi). Komitmen organisasi and
kepercayaan (trust) juga ditinjau sama ada variabel ini menyederhana (moderate)
perhubungan di antara variabel organisasi dengan OCB. Sampal kajian ini terdiri
daripqda 276 jururawat di enam buah hospital swasta yang beroperasi di Pulau
Pinang. HasiL regresi menunjukkan bahawa sokongan organisasi dan keadilan · ·•
prosedur mempunyai perhubungan yang positif dengan OCBO manakala politik-
"mengikuti arus" mempunyai perhubungan yang negatif dengan OCBO. Keadilan
prosedur mempunyai perhubungan yang positif dengan OCBI manakala keadilan
distributif mempunyai perhubungan negatif dengan OCBI.
The purpose of this research was to investigate the relationship of three organizational
variables (perceived organizational support, organizational justice and perceived
organizational politics) as antecedents to two forms of OCB (OCBI-interpersonally
focused and OCBO-organizational focused). Additionally, organizational commitment
and trust were examined as moderators in the relationship between organizational
variables and OCB. The sample in this study consisted of 276 nurses attached to six
private hospitals operating on the island of Penang. The regression results showed that
perceived organizational support and procedural justice had a positive influence on
OCBO whereas politics-go along to get ahead had a· negative impact on OCBO.
Additionally, procedural justice had a positive relationship with OCBI whilst
distributive justice was negatively related to OCBI.
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