Odusanya, Joseph O.T.
(2002)
Key contextual determinants of quality of work life in multinational enterprises : a contingency approach.
PhD thesis, Universiti Sains Malaysia.
Abstract
Keupayaan yang lebih baik untuk mengurus kepelbagaian memang diperlukan oleh
syarikat multinasional (MNEs) bagi mencapai prestasi optimum. Salah satu cara ialah
dengan mengurus kualiti. kehidupan kerja (QWL) pekerjanya. Seiringan dengan ini,
pekerja MNEs perlu melibatkan diri dalam pengurusan situasi kerja mereka demi
meningkatkan motivasi dan komitmen mereka. Kajian ini telah meneliti kesan-kesan_
budaya korporat dan ciri-ciri kumpulan kerja, serta pengaruh, kedudukan kakitangan,
persekitaran kepimpinan dan negara asal MNEs sebagai penyederhana ke atas QWL.
Multinational enterprises (MNEs) have always been in need of better ability to manage
through diversity for optimal performance. One such way has been to manage the quality
of work life (QWL) of their employees. Concomitantly, employees of MNEs too, need
to be able to participate satisfactorily in the management of their imf!lediate work
situation as a means to enhance their motivation and commitment. This study examined
the effects of corporate culture and workgroup characteristics, together with the
moderating influences of employee position, leadership climate, and MNE country of
origin, on QWL.
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