Improving student satisfaction through total quality management.

Shuib, Munir (2015) Improving student satisfaction through total quality management. Bulletin of Higher Education Research. pp. 5-8. ISSN 1675-6428

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Abstract

In the higher education blueprint 2013-2025, the Malaysian government outlines a vision for transforming the country’s higher education sector by focusing on system improvements on access, equity and quality of education. The overall arching goal is to produce graduates with 21st century skills through a sustainable education system that meets high international quality standards.

Item Type: Article
Additional Information: •Transforming communities in ASEAN: Efforts by Malaysia’s global reach programme. •Improving student satisfaction through total quality management. •Learner autonomy among general English Students in Universiti Sains Malaysia. •Towards a functional definition of innovation for Malaysian Universities. •Boosting Malaysian Graduates’ Employability via the New MUET Policy.
Subjects: L Education > LB Theory and practice of education > LB2300 Higher Education
Divisions: Institut Penyelidikan Pendidikan Tinggi Negara IPPTN (National Higher Education Research Institute NaHERI) > Bulletin of Higher Education Research
Depositing User: Mr Erwan Roslan
Date Deposited: 16 Jun 2017 01:41
Last Modified: 16 Jun 2017 01:41
URI: http://eprints.usm.my/id/eprint/35166

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