The effectiveness of tour guide’s interpretation in creating mindful tourists: A study on the Penang world heritage sites

Mohamed Rosli, Nor Ez-Zatul Hanani and Mohamed, Ramli and Md Noor, Shuhaida and Khor , Yoke Lim (2013) The effectiveness of tour guide’s interpretation in creating mindful tourists: A study on the Penang world heritage sites. In: International Conference on Tourism Development: Building The Future Of Tourism, 4 - 5 February 2013, Pulau Pinang, Malaysia.

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Abstract

The number of tourists to heritage sites has increased tremendously in recent years and has contributed to the growth of the nation’s economy since heritage tourism has become the central focus of Malaysia’s attraction to outsiders especially after the declaration of Malacca and Penang as world heritage sites by UNESCO in 2008. When planned and managed effectively heritage tourism can realize positive impacts but when poorly managed heritage tourism can be devastating and causing damage to resources from inappropriate treatments and uncontrolled visitation. Therefore, this study intends to analyse how can effective interpretation provide by tour guide can create mindful tourists which is tourist who has greater learning, high satisfaction and more understanding in order to give positive impact to the heritage tourism. With the greater learning experience and knowledge gain by the tourist from the interpretation by the tour guide, they are able to understand the place more and tend to appreciate the place better as they are able to distinguish their actions that may have impact at the heritage sites hence the heritage can be conserved.

Item Type: Conference or Workshop Item (Paper)
Subjects: T Technology > TH Building construction > TH1-9745 Building construction
Divisions: Pusat Pengajian Perumahan, Bangunan & Perancangan (School of Housing, Building & Planning) > International Conference on Tourism Development
Koleksi Penganjuran Persidangan (Conference Collection) > International Conference on Tourism Development
Depositing User: Mr Noorazilan Noordin
Date Deposited: 09 Jun 2017 08:23
Last Modified: 09 Jun 2017 08:23
URI: http://eprints.usm.my/id/eprint/35047

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