Why I Retweet? Exploring User’s Perspective on Decision-Making of Information Spreading during Disasters

Abdullah, Nor Athiyah and Nishioka , Dai and Tanaka, Yuko and Murayama, Yuko (2017) Why I Retweet? Exploring User’s Perspective on Decision-Making of Information Spreading during Disasters. In: The Hawaii International Conference on System Sciences (HICSS, 3-7 January 2017, Hawaii, United States of America.

PDF - Published Version
Available under License Creative Commons Attribution.

Download (1MB) | Preview


The extensive use of social media during disasters raises an important issue concerning use of social media to spread information, including misinformation. This study explores the underlying behavioral context of disaster information sharing by Twitter users. We conducted a web survey with 999 respondents in Japan to determine what makes people retweet disaster information in disaster situations. As a result of factor analysis, four factors were identified from 36 questions, namely: 1) Willingness to provide relevant and updated information because the information is believable, 2) Want people to know the information they perceive as important, 3) “Retweeter” subjective feelings and interests, and 4) Want to get feedback and alert other people. The results suggest that two of the factors influenced different groups of people in the community differently; however, everybody can play their role to reduce the negative impact of social media used for future disaster. Based on the findings, we discuss practical and design implications of social media use during disasters.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Social Media, Disaster Information Sharing, Twitter
Subjects: Q Science > QA Mathematics > QA76.75-76.765 Computer software
Divisions: Pusat Pengajian Sains Komputer (School of Computer Sciences)
Depositing User: Administrator Automasi
Date Deposited: 08 Feb 2017 07:44
Last Modified: 08 Feb 2017 07:44
URI: http://eprints.usm.my/id/eprint/31974

Actions (login required)

View Item View Item