Chua, Chae Hiang
(1998)
Sumbangan Dr. W. E. Deming
Terhadap Corak Pengurusan Kualiti
Syarikat-Syarikat Multinasional Di Malaysia.
Masters thesis, Universiit Sains Malaysia.
Abstract
Tesis ini membincangkan tentang sumbangan William Edwards Deming terhadap bidang pengurusan kualiti serta pengaruh beliau terhadap corak pengurusan kualiti dalam
syarikat-syarikat multinasional di Malaysia.
This thesis discusses the contributions of Yilliam Edwards Deming to the science of
quality management and the influence of his ideas in the management of quality in multinational companies in Malaysia.
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