Connecting Library with APEX Community

Jan Mohamad, Radia Banu and Mohd Napiah, Mohd Kamal and Ibrahim, Intan Haryati and Ismail, Mohd Ikhwan and Wan Jan, Noor Azlinda and A. Basheer Ahamadhu, Ameer Sultan and Ibrahim, Asma Wati (2013) Connecting Library with APEX Community. In: University Community Engagement Conference (UCEC) 2013, 11-12 November 2013, Grand Inna Muara Hotel, Padang, Indonesia. (Submitted)

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    Abstract

    Hamzah Sendut Library as an APEX university library has taken a more proactive approach to rebrand promotional and outreach programs. A more creative, unique and inno-vative style have been used to ensure that the library's mis-sion in reaching out to the users is accomplished. ‘Skuad Pelanggan’ was formed to increase the effectiveness of library’s engagement with customers. The ultimate goal is to reach out to customers, increase the usage of library facilities, improving the relevance of the existence of the library in the campus community and provide additional value to the library users. Important aspects emphasized in the program include teaching and learning supports, with the focus on research and consultation. Efforts conducted through myPHS programs, exhibitions, and virtual market-ing have established positive impacts and realization of library’s relevance by the campus community.

    Item Type: Conference or Workshop Item (Paper)
    Subjects: Z Bibliography. Library Science. Information Resources > Z719 Libraries (General)
    Divisions: Perpustakaan Universiti Sains Malaysia (Library)
    Depositing User: Administrator Automasi
    Date Deposited: 03 Jul 2014 16:21
    Last Modified: 03 Jul 2014 16:24
    URI: http://eprints.usm.my/id/eprint/28163

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