The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.

Zailani, Suhaiza and Hj Din, Saari and Abd Wahid, Nabsiah (2006) The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia. In: 6th Annual Hawaii International Conference on Business, 25-28 May 2006, Honolulu,Hawaii. (Submitted)

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Abstract

Hotel industry and tourism sector is to be seen as symbiotic interrelated. They have played a significant role in transformation of business activities that share the bulk of today's economy.

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management
Divisions: Pusat Pengajian Pengurusan (School of Management)
Depositing User: ARKM Al Rashid Automasi
Date Deposited: 25 Sep 2008 07:35
Last Modified: 13 Jul 2013 00:56
URI: http://eprints.usm.my/id/eprint/2727

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