A Study Of Logistic Service Quality In A Container Terminal Operations

C., Kaleappan (2006) A Study Of Logistic Service Quality In A Container Terminal Operations. Masters thesis, USM.

[img] PDF
Download (228kB)

Abstract

Kajian ini difokuskan kepada tahap kepuasan terhadap perkhidmatan yang diberikan oleh pihak terminal kontena kepada penggunanya The study is focused on the satisfaction level of the container terminal main users. The main users of the container terminal are the shipping agent, forwarding agent, hauliers and others.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business
Divisions: Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) > Thesis
Depositing User: Mr Firdaus Mohamad
Date Deposited: 03 Sep 2012 00:37
Last Modified: 17 Apr 2017 05:09
URI: http://eprints.usm.my/id/eprint/25937

Actions (login required)

View Item View Item
Share