Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji

Abd. Aziz, Sumaiyah (2004) Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji. Masters thesis, Universiti Sains Malaysia.

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Abstract

This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business
Divisions: Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) > Thesis
Depositing User: Mr. HR
Date Deposited: 01 Aug 2012 00:12
Last Modified: 17 Apr 2017 06:24
URI: http://eprints.usm.my/id/eprint/25834

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