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Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji

ABD. AZIZ, SUMAIYAH (2004) Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji. Masters thesis, Universiti Sains Malaysia.

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Abstract

This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter.

Item Type:Thesis (Masters)
Subjects:H Social Sciences > HF Commerce > HF5001-6182 Business
ID Code:25834
Deposited By:Mr. HR
Deposited On:01 Aug 2012 08:12
Last Modified:01 Aug 2012 08:12

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