Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji

Abd. Aziz, Sumaiyah (2004) Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji. Masters thesis, Universiti Sains Malaysia.

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    Abstract

    This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter.

    Item Type: Thesis (Masters)
    Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business
    Divisions: Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
    Depositing User: Mr. HR
    Date Deposited: 01 Aug 2012 08:12
    Last Modified: 19 Aug 2013 10:11
    URI: http://eprints.usm.my/id/eprint/25834

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