Lee, Yean Pin (2004) Determinants of benchmarking adoption. Masters thesis, Universiti Sains Malaysia.
Stiff competition and technology advancement have driven many companies for continuous improvement in their processes, products and services. Benchmarking, as one of the simple yet effective techniques, is vital for performance improvement in many areas. Nevertheless, benchmarking adoption is found lacking in the manufacturing sectors in Penang.
|Item Type:||Thesis (Masters)|
|Subjects:||H Social Sciences > HF Commerce > HF5001-6182 Business|
|Divisions:||Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)|
|Depositing User:||Mr. HR|
|Date Deposited:||24 Jul 2012 10:48|
|Last Modified:||13 Jul 2013 18:10|
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