Login | Create Account
   

THE EFFECTS OF ORGANIZATIONAL EFFORTS ON PRODUCTIVITY PERFORMANCE IN THE GOVERNMENT SERVICE IN PENANG MODERATED BY THE SERVICE CHARACTERISTICS

RAMLI, ROSIDAH (2005) THE EFFECTS OF ORGANIZATIONAL EFFORTS ON PRODUCTIVITY PERFORMANCE IN THE GOVERNMENT SERVICE IN PENANG MODERATED BY THE SERVICE CHARACTERISTICS. Masters thesis, Universiti Sains Malaysia.

[img]PDF - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
331Kb

Abstract

The study sought to determine the effects of organizational efforts on productivity performance and to investigate whether service characteristic moderates the relationship between these organizational efforts and productivity performance. Basically, the study was done in government service department in Penang as Malaysia is now in the era of globalization.

Item Type:Thesis (Masters)
Subjects:H Social Sciences > HF Commerce > HF5001-6182 Business
ID Code:25693
Deposited By:Mr. HR
Deposited On:12 Jul 2012 15:05
Last Modified:12 Jul 2012 15:05

Repository Staff Only: item control page

USM is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.
Share