THE EFFECTS OF ORGANIZATIONAL EFFORTS ON PRODUCTIVITY PERFORMANCE IN THE GOVERNMENT SERVICE IN PENANG MODERATED BY THE SERVICE CHARACTERISTICS

RAMLI, ROSIDAH (2005) THE EFFECTS OF ORGANIZATIONAL EFFORTS ON PRODUCTIVITY PERFORMANCE IN THE GOVERNMENT SERVICE IN PENANG MODERATED BY THE SERVICE CHARACTERISTICS. Masters thesis, Universiti Sains Malaysia.

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    Abstract

    The study sought to determine the effects of organizational efforts on productivity performance and to investigate whether service characteristic moderates the relationship between these organizational efforts and productivity performance. Basically, the study was done in government service department in Penang as Malaysia is now in the era of globalization.

    Item Type: Thesis (Masters)
    Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business
    Divisions: Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
    Depositing User: Mr. HR
    Date Deposited: 12 Jul 2012 15:05
    Last Modified: 13 Jul 2013 18:08
    URI: http://eprints.usm.my/id/eprint/25693

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