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Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang

Din, Saari (2005) Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang. Masters thesis, USM.

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Abstract

Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang.

Item Type:Thesis (Masters)
Subjects:H Social Sciences > HF Commerce > HF5001-6182 Business
ID Code:25595
Deposited By:Mr Firdaus Mohamad
Deposited On:04 Jul 2012 07:55
Last Modified:04 Jul 2012 07:55

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