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The Influence Of Service Quality And Communication On Patient Satisafaction In Penang Private Healthcare Centers

Fatehi Rad, navid (2009) The Influence Of Service Quality And Communication On Patient Satisafaction In Penang Private Healthcare Centers. Masters thesis, USM.

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Abstract

Dalam penyelidikan ini, kepuasan pelanggan dan kualiti perkhidmatan telah dipertimbangkan sebagai faktor-faktor penting untuk sebarang pertubuhan-pertubuhan. In this research customer satisfaction and service quality have been considered as important factors for any organizations.

Item Type:Thesis (Masters)
Subjects:H Social Sciences > HF Commerce > HF5001-6182 Business
ID Code:25516
Deposited By:Mr Firdaus Mohamad
Deposited On:07 Jun 2012 08:49
Last Modified:07 Jun 2012 08:49

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