Fatehi Rad, navid (2009) The Influence Of Service Quality And Communication On Patient Satisafaction In Penang Private Healthcare Centers. Masters thesis, USM.
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Abstract
In this research customer satisfaction and service quality have been considered as important factors for any organizations.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HF Commerce > HF5001-6182 Business |
| Divisions: | Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) > Thesis |
| Depositing User: | Mr Firdaus Mohamad |
| Date Deposited: | 07 Jun 2012 00:49 |
| Last Modified: | 17 Apr 2017 05:08 |
| URI: | http://eprints.usm.my/id/eprint/25516 |
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