Service Quality Of Development Department Of Usm: Perception Of Responsibility Centre, Satisfaction And Level Of Complaints

Saad, Suhailah (2009) Service Quality Of Development Department Of Usm: Perception Of Responsibility Centre, Satisfaction And Level Of Complaints. Masters thesis, USM.

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    Abstract

    Jabatan Pembangunan Universiti Sains Malaysia merupakan tulang belakang kepada operasi bukan akademik Universiti. Development Department of USM is the backbone of the University non-academic operations.

    Item Type: Thesis (Masters)
    Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business
    Divisions: Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
    Depositing User: Mr Firdaus Mohamad
    Date Deposited: 06 Jun 2012 15:53
    Last Modified: 13 Jul 2013 18:05
    URI: http://eprints.usm.my/id/eprint/25507

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