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Service Quality Of Development Department Of Usm: Perception Of Responsibility Centre, Satisfaction And Level Of Complaints

Saad, Suhailah (2009) Service Quality Of Development Department Of Usm: Perception Of Responsibility Centre, Satisfaction And Level Of Complaints. Masters thesis, USM.

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Abstract

Jabatan Pembangunan Universiti Sains Malaysia merupakan tulang belakang kepada operasi bukan akademik Universiti. Development Department of USM is the backbone of the University non-academic operations.

Item Type:Thesis (Masters)
Subjects:H Social Sciences > HF Commerce > HF5001-6182 Business
ID Code:25507
Deposited By:Mr Firdaus Mohamad
Deposited On:06 Jun 2012 15:53
Last Modified:06 Jun 2012 15:53

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