The Effects of Human Resource Management Practices on Service-Oriented Organizational Citizenship Behaviors: The Role of Organizational Commitment as a Mediator

Low, Sok Fun (2010) The Effects of Human Resource Management Practices on Service-Oriented Organizational Citizenship Behaviors: The Role of Organizational Commitment as a Mediator. Masters thesis, USM.

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Abstract

Untuk memastikan kebolehterusan dalam persekitaran perniagaan yang kompetitif, industri logistik memerlukan faedah kompetitif yang tidak boleh ditiru oleh pesaing. Sumber manusia memainkan peranan yang penting untuk membentuk faedah kompetitif. To remain sustainable in competitive business environment, logistics industry has to create competitive advantage that cannot be imitable by rivalries. Human resources are the major source in creating competitive advantage.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HF Commerce > HF5001-6182 Business
Divisions: Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) > Thesis
Depositing User: Mr Firdaus Mohamad
Date Deposited: 18 Nov 2011 08:49
Last Modified: 17 Apr 2017 06:23
URI: http://eprints.usm.my/id/eprint/23992

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