A Knowledge-Based E-mail System Using Semantic Categorization and Rating Mechanisms.
Mohd Kassim, Azleena and A. Rahman, Muhamad Rashidi and Cheah, Yu N (2008) A Knowledge-Based E-mail System Using Semantic Categorization and Rating Mechanisms. Proceedings Of World Academy Of Science Engineering And Technology , 35 . ISSN 2070-3740
Knowledge-based e-mail systems focus on incorporating knowledge management approach in order to enhance the traditional e-mail systems. In this paper, we present a Knowledge-based e-mail systems called KS-Mail where people do not only send and receive e-mail conventionally but are also able to create a sense of knowledge flow. We introduce semantic processing on the e-mail contents by automatically assigning categories and providing links to semantically related e-mails.
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