Management Of Information Through An Interactive Voice Response System The Prospect Of Religious Domain.

Embong, Abdullah and Jamaluddin, Zulikha Management Of Information Through An Interactive Voice Response System The Prospect Of Religious Domain. Working Paper. Universiti Sains Malaysia.

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    Abstract

    This paper explores the potential of using an inteactive voice response system to maange information in institutions of religious domain. We first explain the terminologies involved such as an inteactive voice response system, computer telephony integration, 'information mansgement, and religious domain.

    Item Type: Monograph (Working Paper)
    Subjects: Q Science > QA Mathematics > QA75.5-76.95 Electronic computers. Computer science
    Divisions: Pusat Pengajian Sains Komputer (School of Computer Sciences)
    Depositing User: Mr Erwan Roslan
    Date Deposited: 22 Jun 2009 15:23
    Last Modified: 13 Jul 2013 12:27
    URI: http://eprints.usm.my/id/eprint/10609

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